Why Us
Why Us
Manufacturing Facilities
KEELINE has become a household name for offering products of high quality and diverse designs and models. We have the best-in-class marketing strategies and business process approaches to meet the ever growing demand in the domestic, national and international markets.
We have developed and evolved our manufacturing facilities in terms of technology and fabrication and other related infrastructure. We are upgrading our manufacturing facilities from time to time according to the industry standards and trends.
We have the team of experts specially trained in home appliance manufacturing environment to meet the organization goals and objectives. Thus, we offer feature-rich products in home appliance domain in cost-competitive price structure.
Our manufacturing facilities include continuous effort on implementation of quality controls, process upgradation, feature enhancement, research on new models and designs and product diversification.
Our manufacturing facilities are equipped with world-class, environment- friendly infrastructure that include advanced welding machines, fabrication moulds, CAD/CAM technology and quality control systems.
Quality Commitment
We are destined to deliver the defect-free, easy-to-operate and time-to-market home appliances to achieve total customer satisfaction of the customers. We undertake continual improvement of product features, models, designs and other supporting services to improve our market share in this domain. We operate on a revenue model that benefit all our value chain like customers, employees, suppliers, retailers, dealers, distributors, associates, partners and shareholders.
We are determined to offer our products and services with world-class quality standards. We emphasize to offer of services by maintaining a unified Quality Management System ensuring that our workforce is well-versed with the quality standards.
We ensure that all of our manufacturing, marketing, distribution and sales processes and methodologies are powered by enhanced skills and competences. We have a continuous and evolving quality development approach in delivering services and support activities.
- ISO 9001 : 2000
KEELINE is certified with ISO 9001 : 2000 in _____ and has been implementing quality control mechanisms, equipment testing environment and quality system. - BIS : 9815
We comply with the BIS : 9815 quality standards to ensure that stabilizers are manufactured on par with international standards of power stabilization.
Service Delivery
We have a strategic network of service delivery all over Andhra Pradesh. We have _____ company owned customer support centers, ____ authorized distributors and ___ dealers in all the district headquarters of Andhra Pradesh.
We have specially trained and motivated service support executives to support the needs of customers from time to time. We are destined to adopt strategies and deliver effective user experience.
We specially focus on creating an amicable user environment by adopting process driven service delivery models and support rendering mechanisms. We ensure to enable the clients with timely and customized services.
We assure high levels of quality precision in the entire process of service delivery. We are destined to create lasting relationships with customers. We have adopted the following initiatives:
- Well-established track of success that improves customer satisfaction levels
- Best collection of domain expertise that intensifies service delivery methodology
- Comprehensive business attitude that blends with effective process approach
- Core competency in home appliance manufacturing and distribution through quality services
Customer Care
We are fully committed to provide comprehensive customer care to all our valued customers. We make use of state-of-the-art technology, process-driven models and responsive customer support tools in catering our services.
We provide
- Appropriate support resources
- Fully developed customer communication environment
- Employee orientation for total commitment of customer care and quality
- Enduring enhancement on the total effort of customer care through customer feedback
We interact with the customer and make them feel that how much we care about them to cater all their needs. We give top priority in solving their needs in quicker manner.
We make customer feel important through our effective interaction, communication and support delivery. We try to build strong relationships with them.
We ensure that accept all the requests of customers in a more positive and reasonable manner. We work towards accommodating the same in developing the effective support services.
We always appreciate the customers who share their valuable feedback with us on product features, enhancements and related issues.
